Office Administration

Excellent Executive Assistant - 2 Days

The key responsibility of an Executive Assistant is to perform and coordinate the administrative activities and to retrieve and integrate data for distribution to the boss, clients and staff.

This programme helps Executive Assistants to discover the benefits of working closely with Senior Managers. It explains how to provide administrative or clerical support necessary to run the organisation effectively.



Secretarial Skills for Office Professionals - 3 Days

The role of the Secretary or Administrator is challenging and has changed significantly over the last few years. Most organisations tend to rename these job titles to ‘Office Professionals’ as a result of the varying tasks involved in modern offices. This requires modern day ‘Office Professionals’ to be more efficient, organised and well directed.

The programme aims to enhance these skills that the current business environment requires of Administrative staff. By examining, discussing, testing out and appraising key skills and situations over the three days, participants on this course will not only discover new and more effective ways of administration, but will see that by understanding these new methods, they will noticeably improve their effectiveness and become proactive.



Minutes of Meetings - 1 Day

In today’s busy, collaborative workplace, we spend a tremendous amount of time in meetings. Minutes are the record of decisions made and ideas shared at these meetings.

This course is designed to help you present clearer and more accurate minutes by focusing on preparation to take meetings, the language of minutes and understanding and recording a meeting effectively.



Proactive Planning and Organising - 2 Days

Planning and Organising skills enable people to establish a course of action for themselves and others to accomplish specific results. The purpose of this workshop is to develop or expand Planning & Organising skills that support the continual growth and success of the individual, department and the organisation. Participants assess their planning, organising and time management skills; prepare long-range and short-term goals that support the mission of the institution and department; develop measurable objectives to support goal attainment; differentiate between urgent, important, and not urgent action items; and engage in proactive planning.

Participants will learn and practise methods for identifying and prioritising daily tasks, as well as balancing short-term and long-term goals. They will learn to use an array of tools to help them plan and prioritise, which will eventually lead to more control over their daily routine and tasks, and help them gain greater confidence in their daily life.



Time Management for Peak Performance - 1 Day

Research has consistently demonstrated that when clear goals are associated with tasks, effective Time Management occurs more easily and rapidly. In order to manage time efficiently there are a number of skills to learn, understand and practice first.

In order to be productive with time and focus effectively on important tasks people need to identify what prevents them from achieving their goals. This workshop progressively takes participants on a journey of discovery over 7 progressive modules that include practical activities and analysis with feedback so that each participant gains a full understanding of how and why the techniques work.

The workshop aims to address those in an informative and relaxed way through learning, experience and understanding. It encourages practical application through exercises and activities that can be transferred to the workplace and other areas of life easily. By practising the tools and techniques that work effectively to improve Time Management each participant will be able to take away from the training, their own strategies to motivate them and continually improve.